​According to the Texas Behavioral Health Executive Council, clients may:

• Request the health care records from the licensees;

• Contact the Council, as found on the Council's Contact Us webpage; and

• File a consumer complaint with the Office of Attorney General’s Consumer Protection webpage.

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I welcome any feedback via an Anonymous Feedback Form.

• This is a Google Form that does not collect emails or identifying information.

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Protection against surprise medical billing. Overview by cms.gov

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I inform clients of the cost of therapy before starting, and discuss and provide notice of increased rates at least a year in advance, but this may be a shorter time if clients do not meet consistently. Typically surprises occur if clients use insurance in-network or depend on out-of-network reimbursement. This is best prevented by staying in contact with your insurer directly to stay updated on your specific benefits.